SMTP Authentication FAQ

Where do I make the changes for SMTP Authentication?

Changes to your SMTP authentication settings are made in your desktop mail client such as Microsoft Outlook, Outlook Express, Eudora, or Netscape Mail. Full instructions for making these changes are available at http://www.domaindirect.com/smtpauthclient.html. It is important to note that older mail clients may not be compatible with STMP Authentication.

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I only use Webmail. Do I have to make any changes?

No. These changes are for users who utilize POP email through a desktop mail client.

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I use my ISP's SMTP to send outgoing email. Do I have to make any changes?

No. These changes are only necessary if you use Domain Direct's SMTP (i.e. mail.yourdomain.com)

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When will SMTP Authentication be available? When will it be required?

SMTP Authentication is available now, and you are encouraged to make the changes in your desktop mail client as soon as possible. SMTP Authentication will be required on 2 February 2004. After this date, you will not be able to send email without using SMTP Authentication.

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What is SMTP?

The Simple Mail Transfer Protocol (SMTP) is the method that is used to send outbound email messages from the POP and IMAP service. Additional information regarding SMTP can be found at http://www.faqs.org/rfcs/rfc821.html.

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Why are you requiring that SMTP Authentication be enabled?

SMTP Authentication is an important tool in the fight against SPAM, provides increased security, and other end user benefits. It replaces an earlier authentication method entitled "POP or IMAP Check before Send." Additional information regarding SMTP Authentication is available at http://www.faqs.org/rfcs/rfc2554.html.

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In addition to greater security and protection against unsolicited spam, how does SMTP Authentication improve the End User Experience?

Instead of having to check your email before you are allowed to send mail, SMTP Authentication allows you to send messages immediately after verifying your identity with the server. This is especially beneficial to those who need to send messages regardless of connectivity (such as travelers using dial-up or wireless service in a hotel), but want to wait to download new messages until after they have sent their messages or have returned to a faster connection (such as broadband in office or home.)

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What changes do I have to make in my email program?

Windows

Macintosh

Linux

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